Gaming should be fun, not stressful. Use Real Money's responsible gaming tools to set your own limits and stay in control.
Why This Matters
Gaming on Real Money is about having fun, unwinding, and enjoying entertainment – not a way to earn income. Keeping this simple truth in mind ensures your gaming experience stays positive every time.
Real Money believes every member has the ability to stay in control of their gaming. That's why we put all the tools in your hands — deposit limits, betting limits, and session reminders.
When gaming starts affecting other areas of your life — family, work, health — it's time to take a break. Real Money makes that decision easier.
Only spend on gaming what you can afford to lose without it affecting your daily life. Real Money's deposit limit tool helps you stick to that budget.
Long gaming sessions can make it easy to lose track of time. Real Money's Reality Check feature sends you periodic reminders of how long you've been playing.
Reaching out for help with gaming problems is not a sign of weakness. Real Money's support team and responsible gaming tools are always here for you.
Free Tools
All these tools are completely free and can be activated at any time through your account settings or by contacting support.
Set your own daily, weekly, or monthly deposit cap. Lowering the limit takes effect immediately; increasing it requires a 24-hour waiting period.
Takes Effect ImmediatelyOn-screen reminders will appear every 30 minutes, 1 hour, or 2 hours. You can see exactly how long you've been in a session and how much you've spent.
CustomizableTake a temporary break for anywhere between 24 hours and 30 days. You won't be able to log in during this period, but your balance remains safe.
1 Day – 30 DaysLock your account for anywhere between 6 months and 5 years. Once Self-Exclusion is active, your account cannot be reopened until the period ends.
6 Months – 5 YearsStep by Step
Log in to the Real Money website or app using your mobile number and password, then complete OTP verification.
Click the profile icon in the top right corner and navigate to the "Responsible Gaming" or "Account Settings" section.
Deposit limit, Reality Check, Cooling-Off, or Self-Exclusion – select whichever you need and set your preferred amount or duration.
Save your settings. Changes will be confirmed via OTP verification. Limit reductions and exclusions take effect immediately.
If you're having trouble finding the settings, contact us via live chat. A support agent will guide you in Bengali.
Warning Signs
If you notice any of the following signs in yourself or someone you know, it may be time to seek help.
If you notice any of the signs above, reach out to Real Money via live chat. Our support team will assist you with complete confidentiality.
Safe Gaming Policy
Always treat gaming as a form of entertainment. Relying on it as a source of income carries serious risks.
Before you start gaming, decide on a maximum amount you're willing to spend today — and stick to it.
Losing some of the time is a normal part of gaming. Chasing losses with bigger bets only makes things worse.
Take a break after long sessions. Go for a walk, drink some water, spend time with family – you can always come back later.
Avoid gaming when you're angry, upset, or emotionally overwhelmed. Decisions made in the heat of the moment are rarely the right ones.
Alcohol and substances impair your judgment. Use Real Money's services with a clear head.
Never play on someone else's account, and do not let anyone else use yours.
Keep your device and account password secure to prevent family members under 18 from gaining access.
Many platforms in the online gaming industry use the term "responsible gaming," but in practice it rarely goes beyond a single page. Real Money took a different approach. For us, responsible gaming means building tools that genuinely work for our members, actively encouraging members to use them, and stepping in proactively to offer help when it's needed.
Real Money's responsible gaming team doesn't just wait for complaints. The platform has automated systems that detect unusual behaviour — such as a sudden spike in deposits or extended gaming sessions. When these patterns are flagged, the support team reaches out to check that everything is okay. Some members may find this surprising, but Real Money believes a member's wellbeing matters far more than short-term revenue.
Deposit limits are designed with a deliberate distinction. On most platforms, raising a limit is just as easy as lowering one. At Real Money, lowering your deposit limit takes effect immediately — but increasing it requires a 24-hour waiting period. The reason is simple: if someone wants to raise their limit in an emotional moment, that 24-hour window gives them time to reconsider with a clearer head. This small step can prevent a lot of harm.
Real Money has a clear and strict policy on self-exclusion. Once self-exclusion is activated, your account cannot be reopened until the set period has ended — even if you request it yourself. This is intentionally difficult to reverse. If someone has genuinely decided they need a break from gaming, a responsible platform should honour that decision.
The Reality Check feature may seem minor to some, but it's easy to lose track of time while gaming. "Just one more spin" can quietly turn into two hours. Reality Check gives you a small pause at set intervals — a moment to stop and think. That brief interruption is often all it takes to stay in control.
There are still many misconceptions about gaming addiction in society. Many people assume it only affects those with weak willpower – but in reality, anyone can develop addictive patterns given the right circumstances and environment. Real Money believes that raising awareness around this issue and protecting our members is an inseparable part of our responsibility as a platform.
If you're concerned about your own or a loved one's gaming behaviour, don't hesitate to reach out to Real Money. Our support team is here to help, not to judge.
You're fully in control of your gaming on Real Money. Open an account today and start using our responsible gaming tools – completely free.
Related Pages
FAQ