Find out exactly how carefully your data is handled at Real Money and what steps we take to protect your privacy — explained in plain, straightforward language.
Our Privacy Commitment
Every transaction and piece of personal data on Real Money is protected by 256-bit SSL encryption. This bank-grade security ensures that no third party can access or read your data.
Real Money only collects data that is genuinely necessary to operate its services. No unnecessary information is requested, and collected data is never used beyond its stated purpose.
Your name, mobile number, and transaction history — Real Money never sells or rents this information to any third party. This isn't just policy language; it's a core commitment of Real Money.
OTP verification is mandatory when logging in and making important account changes. This two-step security ensures that only you can access your account.
Real Money uses only functional cookies. Your browsing data is not collected for ad tracking or third-party analytics. You can update your cookie settings at any time.
After closing your account, you may request that all your personal data be deleted. Unless there is a legal obligation to retain it, Real Money will fulfill this request within the specified timeframe.
Real Money takes your privacy very seriously. This policy has been written in Bengali so you can clearly understand what information we collect, why we collect it, and how we keep it secure. If you have any questions, please reach out to our support team.
Real Money collects the following information to provide its services:
Real Money also automatically collects certain technical information, such as login timestamps, device type, and IP address. This data is used solely to maintain security and detect unusual activity.
Real Money uses the data it collects solely for the following purposes:
Real Money never uses your information to serve advertisements or send unrelated marketing. Your data is used only to improve your gaming experience — nothing more.
Real Money retains your data only for as long as necessary. All information is kept while your account remains active. After your account is closed:
Once the data retention period expires, Real Money securely destroys all data so that it cannot be recovered by any means.
Real Money never sells your information. However, limited data may be shared with certain trusted parties to operate the service:
In each of the above cases, Real Money ensures that third parties comply with data protection standards and use your information only for the specified purpose.
Real Money will never share your information with advertisers, data brokers, or marketing agencies under any circumstances. This is the cornerstone of Real Money's privacy policy.
The Real Money website and app use cookies — small text files stored on your device that help enhance your experience.
Real Money uses three types of cookies:
You can disable non-essential cookies from your browser settings, though some features may become limited. Real Money does not use third-party advertising cookies.
As a Real Money member, you have the following rights:
You can request to know what information Real Money holds about you. Contact support and the information will be provided within 30 days.
If any of your stored information is incorrect, you can request a correction. Keeping your details accurate is important for both parties.
After closing your account, you may request deletion of all data beyond what we are legally required to retain.
You can request that your information be used only for specific purposes — for example, opting out of marketing communications.
You can request a copy of your account data in a standard, portable format.
You may object to the use of your data for specific purposes. Real Money respects all reasonable objections.
Real Money uses multiple layers of technical security to protect your information:
Real Money's services are strictly for users aged 18 and above. We never knowingly collect data from minors.
Age is verified at registration and no one under 18 can open an account. If there is reason to believe that a minor's information has been collected by mistake, Real Money will delete that information immediately and close the associated account.
If you believe your child has registered by mistake, please contact Real Money support immediately.
Financial data is the most sensitive of all. Real Money applies dedicated protection measures for payment information:
No Real Money staff member will ever ask for your password, OTP, or full MFS PIN. If anyone requests this information, report it to support immediately.
Real Money may update this Privacy Policy from time to time. Members will be notified of any changes via email or an in-platform notification.
For significant changes, members will be notified at least 7 days before the changes take effect. If you do not agree with the updated policy, you will have the option to close your account.
The date of the most recent update is always displayed at the top of this page.
For any questions or requests regarding your personal data, please get in touch with Real Money:
Real Money will respond to requests to view, correct, or delete your data within 30 days of receipt. For complex requests, this may extend to a maximum of 60 days.
Concerns about online data security are growing, especially on platforms that involve financial transactions. Real Money takes those concerns very seriously. The reason is straightforward — if you are not confident that your information is safe, there is no reason to trust Real Money. And without trust, no healthy relationship can be built.
Given how widely mobile banking is used in Bangladesh, the security of financial information is an especially sensitive matter. When you provide your bKash or Nagad number on Real Money, it is stored with the highest level of care. Your full number is kept encrypted — even Real Money staff cannot view it in full, only the last few digits are visible.
Many people may not take a no-data-selling policy seriously, since nearly every company makes that claim. But there is a real difference between saying it and doing it. Real Money's technical infrastructure is built in a way that has no connection to data sharing with any external marketing platform. Your gaming habits and transaction patterns are never used to build a marketing profile.
Real Money follows a defined process for privacy policy requests. Whether you want to know what data we hold about you or wish to request its deletion, each case is handled through a structured workflow with a target response time of 30 days. This transparent process reflects Real Money's commitment to having nothing to hide.
Many people don't appreciate the importance of two-factor authentication until something goes wrong. On Real Money, it is not optional — it is mandatory for many key actions. Withdrawals and changes to important account settings cannot be completed without an OTP. It may feel like a small extra step, but those few seconds are well worth it to keep your money safe.
Real Money believes that privacy is a right, not a privilege. That is why this policy is written in plain language rather than buried in legal jargon. You have the right to know, and Real Money is committed to making sure you do.
We are committed to keeping your information safe. Open an account today and experience Bangladesh's most secure gaming platform.
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